§ Contact

Get in touch.

Quickest path is email. We read everything that lands in inbox and reply within one business day.

Direct email

General: [email protected]
Support: [email protected]

Use [email protected] for anything product-related: bug reports, alpha access requests, billing questions, privacy or deletion requests, and legal questions. Use [email protected] for everything else.

Mailing address

Skena.io
Surabaya, East Java, Indonesia
Jl. Teknik Komputer 3 No. 110, Keputih, Sukolilo

Response time

We aim to reply within one business day (WIB, UTC+7). Bugs and account issues sent to [email protected] are usually picked up the same day during the Indonesian work week.

Bug reports

If something is broken in the studio, include the URL of the page you were on and roughly what you were trying to do. Screenshots help. Send to [email protected].